Hawken Outdoor Furnaces: BEWARE of Internet Scams!

Hawken Outdoor Furnaces: BEWARE of Internet Scams!

Beware of internet scams! Our customers have been lured by crooks who claim to sell replacement parts and supplies that “Meet Hawken Outdoor Wood Boilers Specifications”, but actually do not.

These products often contain random components of overstock inventory that are not properly sized or suited for Hawken Outdoor Wood Furnaces and are being dumped on the internet at low prices commonly used to sell flawed products.

Such products may appear to function properly initially but will fail quickly, or worse, will harm your Hawken wood stove over time and shorten its life expectancy. You will likely waste a lot of wood along the way because of this.

Hawken Outdoor Wood Burning Boilers Authorized and Certified parts and supplies sold here at our website OutdoorBoiler.com are guaranteed to protect your outdoor wood burner and give you an optimal performance so you can SAVE money for decades with your outdoor boiler!

Operating a Furnace FAQs:

  • Am I burning too much wood?

You may be. Is the wood properly seasoned? Have you cleared the firebox? High wood consumption can be caused by a number of factors.

  • If I don't use chemicals in the furnace water, what happens?

The water treatment coats the inside of your system and helps to slow down the development of rust and corrosion in your system.

  • Can I leave my furnace over the weekend?

You may have someone "feed" your furnace for you or you may lower the thermostat temperature.

Maintenance FAQs

  • Why is water treatment important?

The chemical (water treatment) coats the inside of the furnace to reduce the effects of corrosion on the metal. Click HERE to order our Liquid Armor Water Treatment.

  • How often do I need to Inspect my Chimney/Flue

Inspect chimney and flue monthly and clean as needed. Clean chimney and flue annually. Perform cleaning and maintenance only when no fire is present in the firebox and ashes are cooled completely.

  • What is the Importance of Catalyst in my GX Series Furnace?

Without a catalyst or using a damaged catalyst in place, the furnace will produce more fine particulate emissions and may run less efficiently.


  • Why am I not getting hot water?

Check that the hot water system is connected properly. Check if the heat exchanger is partially or totally clogged.

  • Why does my furnace continue to burn when it is not operating?

Check the door seal, door adjustment, and solenoid.

  • What are the Common Pex Pipe Problems

Pex has its problems, however, and those should be understood when considering the piping.

Be the HERO to your family and Be Prepared so you can keep your family warm and save the expense of costly repairs.

Visit OutdoorBoiler.com for more outdoor wood boiler parts!

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Customer support begins with a great customer service team. Our dedicated team is trained and experienced in all things outdoor boiler. You can always expect a human on the other end of the line.

We know what’s important to you - your family, saving money, and keeping your house toasty warm - and we make that our highest priority.


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Quality Products That Make Sense

As industry experts, we know which products and materials are worth the investment and which are not. We will always suggest solutions and products that will extend the life of our outdoor boiler. Our products are built to last. We supply the best products at the best price.